Frequently Asked Questions

You can set your daily play goal from the "Set Your Play Goal for Tomorrow" screen. Use the up/down arrows or swipe on the circular indicator to choose the number of minutes you wish to dedicate to learning each day. This goal takes effect at the start of the next day, allowing you to plan for consistent progress. Consistency in meeting this goal is key to building strong habits and accelerating your progress!

Yes! Natural English Apps offers comprehensive voice configuration. You can select between 12 distinct voices and three different accents: British, American, and Australian. These voices have been carefully selected from the most advanced AI text-to-speech systems, ensuring a natural and personalized listening experience for both individual words and full sentences. You can also reproduce phrases automatically in quizzes by selecting the voice in the configuration tab.

You can find articles through a dedicated menu where you can choose articles by various classifications: latest, favorites, suggested, or unread. The main articles list will then display articles based on your chosen criterion, and new articles are indicated with a 'new' symbol. Each article can be read or listened to, and offers a detailed explanation of its content or English learning tips.

If your progress (such as XP or total points) isn't updating, first ensure you have a stable internet connection as data syncs to our servers. Check your "Daily Learning Progress" and "Progress Summary" for a detailed view. Try fully closing the app and reopening it. If the issue persists, please contact our support team with details about your device and the activities you performed, including a screenshot of your current progress screen if possible.

Our interactive quizzes, including "Word Quiz" and "Definition Quiz", are designed to adapt to your learning level. The game detail screen shows your evolution and total points. The app also allows you to adjust your learning level by selecting a vocabulary range, which helps the artificial intelligence select appropriate words within that range for quizzes and content. This ensures the challenges are always suited to your current proficiency.

If you encounter an unfamiliar word while reading an article, simply tap on it. As shown in the definition detail screen, a definition of the word will appear. You can also reproduce the audio of the word by selecting the speaker icon, and there are a series of sentences that can be reproduced for context. You can select the word as a favorite by pressing the heart icon.

Words and sentences you've marked with a heart icon (like on the definition detail screen) or those from completed quizzes are automatically saved to your favorites. You can access these in a dedicated favorites detail list. From this list, you can see the definition, select the word as a favorite, and reproduce its audio. You can also view results from completed definition quizzes, which reproduce all words that appeared, allowing you to select them as favorites or view their definitions for review.

An internet connection is generally required for downloading new articles, syncing your daily progress, and accessing new quiz content. However, many core features, such as reading previously downloaded articles, practicing saved vocabulary, and engaging in some quizzes, can be done offline. Audio files for articles and words are often cached locally after first use.

We value your feedback! You can usually find a "Help & Feedback" or "Report Issue" option within the "Configuration" (Settings) tab in the bottom right of the app. Alternatively, you can always contact our support team directly via email at natural.learnig.apps@gmail.com. Please provide as much detail as possible, including your device model, iOS version, and steps to reproduce any issues.

Natural English Apps is designed for iOS devices and generally requires iOS 14.0 or later. It is compatible with iPhone, iPad, and iPod touch. While the initial download size is minimal, additional storage space will be required for downloaded articles, cached audio, and saved vocabulary. For the best performance, ensure your device has sufficient free space and is running a recent version of iOS.

Yes, your learning progress, daily goals, and saved vocabulary are synced across all your iOS devices when you are signed in with the same Apple ID. This means you can seamlessly switch between your iPhone and iPad, continuing your English learning journey without interruption. An internet connection is needed for data syncing to occur.

To delete your Natural English Apps account and all associated data, you can typically find this option within the "Configuration" (Settings) section of the app, usually under "Account" or "Privacy Settings." This action is permanent and cannot be undone. Alternatively, you can send a direct request to our support team at natural.learnig.apps@gmail.com. We will process your request in accordance with our Privacy Policy and applicable data protection regulations (e.g., within 30 days).